About Shastra

What is Shastra?
Shastra Inc. was formed in 2000, with the purpose of using Indian handcrafting techniques to create products that appeal to a global market.  We design our collection keeping in mind western preferences and sustainability to suit modern-day lifestyles.  By doing so, we seek to deliver high quality, well thought out designs that offer form and functionality.  Our products are manufactured in small batches so we can monitor every aspect of production and ensure that the creators are being empowered and their lives are enriched.  We have a non-profit entirely dedicated to this cause, called Living Dreams Foundation, for more information contact us at contact@shastrahome.com

How does Shastra curate products?
We have a team of designers and crafters who continusously work together to develop and produce new products.  In doing so, we are guided by three basic principles: 

  • hand crafting and preservation of age-old production techniques
  • sustainable processes geared towards conservation
  • programs leading to artisan empowerment


How do we protect your information?
We protect your information by using Secure Sockets Layer (SSL) software.  SSL is the standard technology for keeping an internet connection secure and safeguarding any sensitive data that is being sent between two systems, preventing non-authorized individuals from reading and modifying any information transferred, including potential personal details.  


Is there a minimum order dollar amount?
The minimum order dollar amount is $350. 

Can I order in bulk?
If you wish to order in bulk, please send us an email at contact@shastrahome.com

Can I request a wholesale quote, or send an order query?
Yes.  Please submit your request to contact@shastrahome.com

Can I order a sample?
In some cases, yes.  Please submit your request to contact@shastrahome.com and we will advise you if the item you wish to sample is available for shipment.  In some cases, there will be a charge for the sample which will be advised at the time of order. 

Shipping and Delivery

Where is my order?
If you wish to track your order, please click here, enter your order ID and select ‘proceed’. 

How long does it take for an order to be shipped?
It usually takes 3-7 business days for an order to be shipped. In case of any operational delays affecting the time of delivery, you will be notified via email.

My order is delayed. What can I do?
We’re Sorry! While we aim to ensure that your order is delivered on time, shipping delays might be caused due to bad weather, and other unforeseen circumstances. Please reach out to contact@shastrahome.com for any help regarding shipping.  


Why has my payment failed?
In case of a failed payment, please contact contact@shastrahome.com. If the amount has been debited from your account, kindly send us the payment reference number. In most cases, the amount will be credited back into your account within 7-10 working days.

What modes of payment are accepted?
We accept all major Credit Cards (Visa, Mastercard, and American Express), and verified checking accounts. You can manage all payment methods in your dashboard. 

Customer support 

Email us at contact@shastrahome.com
Write to us at:

Shastra Home, Inc
Attention: Customer Support
123 Oak Lawn Avenue
Dallas, TX 75207